SUPPORT · WEB v0.10

Support

Updated August 25, 2026

Before contacting us

Refresh the page, check the Companion status in your profile and allow post-match verification to finish. Fetching or verification states do not mean the contract failed.

What to include

Include the time, mode, Match ID if available, website version and Companion version. Never send Steam passwords, session cookies, pairing tokens or secret-file contents.

Contracts and verdicts

The Companion displays provisional gameplay signals. The server creates the final result from final provider data. If evidence is incomplete, an internal review is opened automatically.

Contact

Technical support and responsible disclosure: contact loading….